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FAQ

So, what actually is hemp?

Well, it’s just a matter of definition. Yes. Well, hemp, also called industrial hemp, is a plant of the family Cannabaceae cultivated for its fiber or its edible seeds. Hemp is sometimes confused with the cannabis plants that serve as sources of the drug marijuana. True, hemp and cannabis are derived from plants from the same family but hemp contains less than 0.3% tetrahydrocannabinol (THC) (that’s the stuff that gets you high). Go beyond 0.3% THC and you’ve got cannabis. You can consider hemp and cannabis cousins.

Then what is CBD?

CBD (Cannabidiol) is a compound that is found high concentrations in the Cannabis Sativa L. Plant. There are over 113 different types of phytocannabidoids. CBD is associated with the medicinal and healing properties of the plant. However, unlike THC THC which is the psychoactive component, doesn’t get you high. CBD is known to reduce anxiety, stress, inflammation.

Can you get high from CBD?

No. Our products contain less than 0.3% to 0% THC. This is also why our products are legal in all 50 states.

What makes our hemp-derived products different?

There are many sellers out there who sell hemp-derived products in vast price ranges. However, since the lack of regulation, there’s no real industry standard. We put a great emphasis on applying the most stringent quality control means and use tested and certified raw materials to ensure the highest quality. We constantly perform third party lab tests to ensure highest quality consistently (will gladly provide reports) and, with our full-spectrum oils that are extracted from the whole plant, you get the full benefits of the plant – just like nature planned.

So why full-spectrum and not just CBD?

Full spectrum extract, although high in CBD, also contains other beneficial cannabinoids such as CBC, CBN, CBG as well as terpenes and other phytonutrients. All these cannabinoids complete and enhance the action of the others to create the full effect of the plant’s power.

How should I store the products?

Store the product in a cool shaded place. Products should be used within 1 year

Do we ship internationally?

We do. Please email us at support@reclaimlabs.com for further information.

Not 100% satisfied? Return/Refund policy?

Please email us! We want to get things straightened out for you. Your happiness and wellness is our top priority. Please email us at support@reclaimlabs.com to help us help you. Note, the customer is responsible for return shipping costs. Once the product is received, we will process a refund (return within 30 days after purchase).
* For any international shipment lost or help at customs we won't be able to offer a refund

Additional questions?

Please email us at support@reclaimlabs.com